At Printcrafters / Westcan, we make uploading files to our FTP easy...
To send files to our secure FTP server, contact your Account Manager or your Customer Service Representative for your personal user ID and password.
You can click on the following links to download FTP software for Mac or for PCs.
Please go to www.filezilla-project.org/download.php?type=client and download for your platform.
Please download / install and if you require assistance in setting up, contact us anytime.
Both are FREE Downloads, hope this helps.